Dental Front Desk (Full-Time) job at Nakoma Dental

Communication Skills: Strong communication and interpersonal skills
Patient Care: Gentle, compassionate, and patient-centered approach
Teamwork: Dependable and able to work well as part of a team
Experience: New graduates are welcome to apply

- Answer phone calls and respond to patient inquiries.

- Schedule, confirm, and manage patient appointments.

- Greet each patient with a warm, welcoming attitude, making them feel comfortable and valued.

- Maintain precise and up-to-date patient records.

- Support the dental team with administrative tasks.

Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM

Closed 1:00 pm - 2:00 pm for lunch

Enjoy flexible scheduling with full-time or part-time opportunities available. There are absolutely no evening or weekend hours required, giving you the time you need for your personal life.

The list below is preferred but will train the right candidate

Previous dental front desk experience
Experience with dental scheduling and patient check-in/check-out
Knowledge of dental insurance, eligibility, benefits, and claims
Comfortable discussing treatment estimates, copays, deductibles, and patient balances
Experience with insurance verification and pre-authorizations
Familiarity with dental terminology and CDT procedure codes
Strong computer and administrative skills
Professional, friendly, and compassionate communication with patients
Ability to multitask in a busy dental office
Reliable, punctual, and able to work independently
Professional appearance and positive attitude

Primary Responsibilities
Answer and manage incoming phone calls
Schedule, confirm, and reschedule patient appointments
Check patients in and out
Collect copays, deductibles, and outstanding balances
Maintain accurate patient records
Communicate effectively with the office manager, dentist, hygienists, and dental assistants
Provide excellent customer service and create a welcoming patient experience