Practice Front office Coordinator (Full-Time) job at Dean Osumi DDS

Key Responsibilities
Manage and maintain the daily doctor and hygiene schedules efficiently
Confirm appointments and minimize schedule gaps and cancellations
Coordinate treatment scheduling based on production goals and provider availability
Handle incoming calls professionally and convert calls into scheduled appointments
Verify insurance eligibility and communicate estimated patient portions
Follow up with unscheduled treatment and overdue patients
Maintain accurate patient records and documentation
Communicate effectively with clinical staff regarding schedule flow and patient needs
Assist with patient check-in/check-out when needed
Help maintain office productivity and support overall front office operations
Identify scheduling opportunities and proactively solve problems before they impact the schedule

- Work Hours Monday -Friday 8:00 AM- 5:00 PM
- Breaks: 60-minute meal break (not counted as work hours).

Proficient in all aspects of the front office.

Minimum 2 years of dental front office experience preferred
Strong understanding of PPO insurance and dental terminology
Experience with dental software such as Open Dental, Dentrix, or Eaglesoft preferred
Excellent communication and customer service skills
Ability to multitask and stay organized under pressure
Strong attention to detail and follow-through
Professional appearance and demeanor
Bilingual Spanish preferred but not required
Desired Traits

We are looking for someone who:

Is a true self-starter and takes ownership of their role
Works independently with minimal supervision
Has strong critical thinking and problem-solving skills
Is dependable, punctual, and team-oriented
Can confidently manage a busy schedule and difficult situations professionally
Brings positive energy and accountability to the office