Patient Coordinator (Part-Time) job at Fanikos Salib Dental Care

Respond to patient questions and or concerns according to office policies
Maintaining Appointment schedule
Confirming Appointments for next day
Follow up on no shows/cancelation of Appointments
Check Patients in upon entry to the practice
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly reception area for patients
Excellent customer service skills with professional and courteous phone etiquette
Basic knowledge of dental insurance and Orthodontic billing
Good understanding of dental terminology and dental coding a PLUS
Working knowledge of EagleSoft a PLUS
Strong organizational skills with the ability to multi-task
Strong "teamwork" approach
Strong focus on patients comfort in the office

Reimbursement for education credits if applicable to job and with passing grades

Work hours are Monday-Thursday from 8:30 A.M. (start) to 5:00 PM (typically leaving the office by 5:30
Will train computer skills if customer service experience is there

Proficient in Eaglesoft is a plus but not required.
Will train candidate on current software if needed.
Good communication skills with patients and with internal communications.
proficient in typing a plus and helps when documenting interactions with patients

Minimum of 1-2 years’ previous dental front office experience A MUST
Excellent customer service skills with professional and courteous phone etiquette
Basic knowledge of dental insurance and Orthodontic billing
Good understanding of dental terminology and dental coding a PLUS
Working knowledge of EagleSoft a PLUS
Strong organizational skills with the ability to multi-task
Strong "teamwork" approach
Strong focus on patients comfort in the office