Dental receptionist / admin (Full-Time) job at Union Fillmore Dental

Schedule Coordination: Manage the master clinical calendar, ensuring efficient patient flow and maximizing productivity while accommodating patient needs.

Financial Management: Oversee all financial aspects of the practice, including presenting treatment plans, verifying insurance benefits, processing payments, and managing accounts receivable.

Patient Communication: Serve as the primary liaison via phone, email, and the office texting system; provide a warm welcome and professional guidance to all visitors.

Front Office Leadership: Take full responsibility for daily administrative operations, including maintaining digital patient records and ensuring the reception area remains professional and organized.

Insurance Liaison: Communicate with insurance providers to ensure accurate claim submission and timely reimbursement.

Benefits: * Paid Time Off (PTO).

Employee dental discounts.

A professional and supportive work environment in a prime San Francisco location.

Monday, Tuesday, Thursday, and Friday: 8:40 AM – 5:30 PM

Wednesday, Saturday, and Sunday: Closed

Experience: Proven experience working in a professional front-desk or administrative coordinator role.

Communication: Exceptional verbal and written communication skills with a focus on professional etiquette.

Computer Literacy: Proficiency in office technology, including email systems, digital scheduling, and basic office software.

Customer Service: A strong commitment to providing a positive, patient-first experience.

Detail Oriented: High level of accuracy in data entry and financial record keeping.

Dental Industry Knowledge: Prior experience in a dental office setting and familiarity with dental terminology and procedures.

Software Proficiency: Experience using specific dental practice management software (such as Dentrix, Eaglesoft, or Open Dental).

Financial Background: Knowledge of dental insurance billing, PPO/HMO plans, and treatment plan presentation.