（Full-time） Dental Front Office Coordinator job at Matsushino DDS

Patient Service: Greet and check patients in and out with warmth and professionalism, providing exceptional customer service.

Scheduling and Communication: Efficiently manage a multi-line phone system and office schedule to confirm and book appointments, ensuring optimal patient flow.

Insurance and Billing: Verify patient eligibility and benefits, accurately process and track insurance claims (dental billing), and follow up on accounts receivable (AR) and payable (AP).

Financial Coordination: Collect co-pays and balances, and confidently assist with treatment plan presentation and financial arrangements.

Records Management: Maintain organized and accurate medical records and documentation review in full compliance with HIPAA regulations.

Team Support: Collaborate seamlessly with the clinical staff and provide administrative support as needed to ensure efficient day-to-day operations.

401(k) matching, Health Insurance, Dental Insurance, Paid Time Off (PTO), and Free Parking.

Days: Monday, Tuesday, and Thursday.

Hours: 7:15 AM – 5:15 PM on scheduled workdays.

Lunch Break: One hour, typically from 12:00 PM – 1:00 PM.

Experience: Minimum of 4 years of recent, relevant experience in a dental front office setting.

Knowledge: Strong command of dental terminology, dental coding, and comprehensive dental billing processes.

Compliance: Thorough understanding of HIPAA regulations and health information management practices.

Aptitude: Exceptional communication and interpersonal skills, high attention to detail, and proven multitasking abilities.

Mindset: A friendly, positive attitude and a true team-player mindset committed to outstanding patient service.

Proficiency or previous experience with specific dental software (e.g., Practiceworks, Dentrix, Eaglesoft, Open Dental).

Experience with managing both Accounts Receivable (AR) and Accounts Payable (AP).