Dental receptionist / admin (Full-Time) job at Lakefront Smiles

Greet and welcome patients with a positive, professional attitude
Answer phone calls, respond to inquiries, and direct calls appropriately
Schedule and confirm patient appointments
Check-in and check-out patients efficiently
Maintain accurate patient records and update information as needed
Collect and process patient payments
Assist with insurance verification and claims processing
Help coordinate and recall appointments
Support the dental team with administrative tasks as needed
Maintain a clean and organized front office area
Uphold patient confidentiality and HIPAA compliance at all times

Health insurance
Dental insurance
401(k)
Paid time off
Employee discounts

8-hour day shifts, Monday to Friday
Open 2 Saturdays per month (availability a plus)
Weekends as needed

Excellent communication and interpersonal skills
Strong organizational skills and attention to detail
Computer skills and ability to learn dental practice management software
Professional, team-oriented attitude with a commitment to outstanding patient service

Previous experience as a receptionist, front desk staff, or in customer service (dental or medical office experience a plus)
Spanish-speaking a plus