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Patient Services Coordinator-Veterinary Teaching Hospital at Washington State University

Last updated: March 02, 2024

Job Listing

Title Patient Services Coordinator-Veterinary Teaching Hospital
Company Washington State University
Location Pullman, WA
Description Patient Services Coordinator-Veterinary Teaching Hospital


Available Title(s):

284F-YNCSNPS - Patient Services Coordinator


Business Title:

Patient Services Coordinator-Veterinary Teaching Hospital


Employee Type:



Time Type:

Full time


Position Term:

12 Month


Position Details:


Summary of Duties:


Patient Services Coordinator positions coordinate the daily patient flow in patient care throughout the Veterinary Teaching Hospital. They provide support services such as triaging patient telephone calls to medical staff, scheduling appointments, registering patients, maintaining patient records, and assembling patient charts. The position ensures medical record and bill completion, initiates and processes patient charge documents, receives and discharges clients, provides estimates, receives deposits, enters charges, updates estimates and charges, updates deposits, tracks completion of discharge instructions and case summaries, and backs up Patient Services Coordinators in other areas when possible.


Required Qualifications:


• High school graduation or equivalent AND three years of general office experience or two years of office or customer service in a healthcare setting; OR equivalent education/experience.


Preferred Qualifications:


• Experience working in veterinary clinic/setting.


• Experience providing coordination and support activities to clients and clinicians.


Current Vacancies:




Additional Information:




College of Veterinary Medicine


Department Name:


Veterinary Teaching Hospital


City, State, Zip:


Pullman, WA 99164


Department Link:




Monthly Salary:


$3,454 to $4,602 | Range 41 (Steps A-M) | Successful candidates typically begin at the beginning of the salary range and receive scheduled salary increment increases in accordance with https://https:/app.leg.wa.gov/WAC/default.aspx?cite=357-28.


WSU offers a comprehensive benefits package which includes: paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts.


For a more detailed summary of benefits offered by WSU for classified staff visit: https://hrs.wsu.edu/wp-content/uploads/2024/01/2024-Benefit-Overview-for-Civil-Service.pdf.


Find total compensation here: https://urldefense.com/v3/_https:/gcc02.safelinks.protection.outlook.com/?url=https3A2F2Fhrs.wsu.edu2Fmanagers2Frecruitment-toolkit2Ftotal-compensation2F&data=057C017Ccheryl.wolfe40atg.wa.gov7C8801aa2378ef4e4d917608dac8c2db257C2cc5baaf3b9742c9bcb8392cad34af3f7C07C17C6380430364784635047CUnknown7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn03D7C30007C7C7C&sdata=VuhT8yhPUKJWBy2BWqevMA1IRxFdiskQz4MhKOW8Kx2Bc*3D&reserved=0;JSUlJSUlJSUlJSUlJSUlJSUlJSUlJSUlJQ!!JmPEgBY0HMszNaDT!r1b-SEnyTNJB0TJKMGsbpkpsA2bGBvbeRlrVtqzvjBwUSFlxb7Oq9zFt8JztwI-Kiqs3l8I9zICFrzlyXxwlOHBLeLT$.


Overtime Eligibility:


Overtime eligible.


FTE: 1
Citation United States Department of Labor Employment and Training Administration (DOLETA)
Minnesota Department of Employment & Economic Development (DEED)
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