- External
-
Information by
PROGRAM COORDINATOR/ SCHEDULER at University of Washington
Last updated: August 07, 2024
Job Listing
| Title | PROGRAM COORDINATOR/ SCHEDULER |
|---|---|
| Company | University of Washington |
| Location | Seattle, WA |
| Description |
Req #: 237375 Department: HARBORVIEW ORAL MAXILLOFACIAL SPECIALITY CLINIC Posting Date: 08/06/2024 Closing Info: Closes On 09/23/2024 Salary: $3,861 - $5,521 per month Shift: First Shift Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf) All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. The HARBORVIEW MEDICAL CENTER SPECIALITY CLINIC-ORAL MAXILLOFACIAL has an outstanding opportunity Program Coordinator (Full-Time, Day Shifts). The 4-West Clinics are multi-disciplinary surgical clinics that specialize in the evaluation and treatment of conditions in patients with high acuity. This position will process incoming referrals for the Otolaryngology, Audiology and Oral Maxillofacial Surgery Clinics. PRIMARY JOB RESPONSIBILITIES: Perform referral management and care coordination Ensure completeness and accuracy of registration and patient demographic data. Obtain all pertinent medical history, imaging and outside records needed to facilitate medical review Maintain an organizational system to track multiple referral streams (hospital follow-up, consultations, procedures, radiologic studies) and track patient record Facilitate scheduling of urgent referrals and working closely with clinic medical directors Manage a high volume of telephone encounters, emails, faxes, and letter correspondence pertaining to patient and/or provider follow-up, continuity of care, and referral decisions Assist in managing provider templates and schedules. Obtain prior authorizations for procedures and other services provided in the clinical setting Interface with UW Medicine Contact Center and maintain scheduling procedures consistent with clinic and patient access goals Utilizes system resources, including computerized information systems and staff from ancillary departments and develop processes to meet the needs of the service and patients Receive and carry out direct requests from clinic providers, paying close attention to complex details, complete follow through, and maintain good and organized record keeping Organize work and appropriately prioritize patient care and/or projects with occasional assistance from supervisor Independently prioritize patient scheduling and follow-up needs. Follow through and resolve patient requests on a timely basis REQUIRED QUALIFICATIONS: · High school graduation or equivalent and two years’ experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients, interaction with physicians, and proficiency in medical terminology. OR · Equivalent education/experience About Harborview As the region's only Level I Trauma center, Harborview Medical Center is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. Challenge. Collaboration. Compassion. (https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center) Become part of our team, and join our mission to make life healthier for everyone in our community. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information. |
| Citation |
United States Department of Labor Employment and Training Administration (DOLETA) Minnesota Department of Employment & Economic Development (DEED)
|
