（Full-time） Patient Experience & Orthodontic Assistant (Full-Time) job at Sherman Orthodontics - Community Drive

What You’ll Do
Clinical Excellence:
• Assist the orthodontist chairside with efficiency and precision across a variety of procedures
• Prepare and sterilize instruments in accordance with OSHA and infection control standards
• Capture digital impressions, X-rays, and clinical photography
• Assist placing and removing orthodontic appliances (brackets, wires, Invisalign attachments, etc.)
• Maintain impeccably organized, fully stocked treatment rooms
• Guide patients through oral hygiene and appliance care with clarity and confidence

Patient Experience:
• Serve as a welcoming first impression, ensuring every patient feels valued and at ease
• Coordinate scheduling with a focus on flow, efficiency, and patient convenience
• Manage phone, email, and in-office communication with professionalism and polish
• Support insurance coordination and financial discussions with discretion and clarity
• Maintain accurate records while ensuring a seamless, elevated office experience

What We’re Looking For
• Orthodontic or dental assisting experience preferred
• Experience in a patient-facing or hospitality-driven role is a strong plus
• Exceptional attention to detail with the ability to multitask fluidly
• A poised, polished communicator with a naturally warm demeanor
• A proactive team player who takes initiative and pride in their work
• Highly reliable, organized, and committed to excellence
• Willingness to travel between our Manhasset and NYC locations

What We Offer
• Competitive salary based on experience
• A supportive, collaborative, and high-performing team environment
• Beautiful, thoughtfully designed, state-of-the-art office settings

Monday 11- 7 PM (Manhasset)
Tuesday 11- 7 PM (NYC)
Wednesday 10-6 PM (Manhasset)
Thursday 10-6 PM (NYC)
Friday 9-5 PM (Manhasset)