（Full-time） Dental Treatment Coordinator/Receptionist job at Clover Hills Dentistsry

Description of responsibilities:

Treatment Presentation: Explaining proposed dental procedures in simple, non-clinical language to help patients understand their oral health needs and expected outcomes.
Financial Counseling: Discussing treatment costs, calculating co-payments, and presenting personalized payment plans or third-party financing options.
Insurance Coordination: Verifying insurance eligibility, explaining benefits, and managing pre-authorizations and claims to minimize patient out-of-pocket uncertainty.
Scheduling & Follow-Up: Coordinating appointments to maximize clinical productivity, managing cancellations, and following up with patients who have unscheduled or incomplete treatment.
Patient Advocacy: Building rapport and trust by addressing patient fears, concerns, or objections with empathy and transparency.

401(k)
Employee discount
Paid time off
Professional development assistance

Expected hours: 32 – 40 per week

Required experience:

Dental Front Desk: 2 years (Required)

Dental scheduling: 2 years (Required)

Insurance Verification 2 years (Required)

Dental Front Desk: 2 years (Required)

Treatment Coordinator: 1 year (Required)

Open Dental Software: 1 year (Required)

Required skills:

· RDA license is a plus

· Excellent verbal and written communication skills

· Bilingual English and Spanish

· Computer skills

· Excellent sales skills and must be comfortable collecting money

· Detailed oriented with strong working ethics

Applicant must be willing to undergo a pre-hire background check