（Full-time） Patient Coordinator job at Siegel and Dolt Comprehensive Dental Care

Duties

Greet patients warmly and assist with check-in and check-out procedures using dental practice management software such as Dentrix or Eaglesoft
Schedule, reschedule, and confirm patient appointments efficiently, utilizing multi-line phone systems and electronic scheduling tools
Manage patient records by updating and reviewing medical documentation in EMR (Electronic Medical Records) systems including eClinicalWorks or similar platforms
Assist with insurance verification, collection of copayments, and processing of payments in compliance with HIPAA regulations
Maintain organized filing of dental records, medical histories, and care plans while ensuring confidentiality and security of health information
Provide exemplary customer service by addressing patient questions promptly and professionally, demonstrating excellent phone etiquette and clerical skills


Join our team as a Patient Care Coordinator where your enthusiasm for healthcare support makes a real difference! We are committed to fostering a positive work environment that values your skills in medical administrative support while offering opportunities for growth. If you thrive in a collaborative setting dedicated to delivering top-tier dental care, we want to hear from you!

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off

Expected hours: 33 – 39 per week

Requirements

Proven experience working in a dental office environment
Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft
Excellent computer skills including proficiency for documentation review and data entry
Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
Knowledge of dental terminology and medical terminology to ensure accurate communication and record-keeping
Bilingual abilities are a plus to serve diverse patient populations effectively
Exceptional organizational skills with experience managing medical records, appointment scheduling, and office management tasks
Strong interpersonal skills with a focus on patient service excellence; professional phone etiquette is essential
Ability to uphold HIPAA standards for health information management and confidentiality