（Full-time） Business Assistant job at Premier Dentist Partrners

Greet and assist patients in person and over the phone, scheduling appointments, and managing patient inquiries.
Ensure a positive patient experience by providing exceptional customer service.
Coordinate and manage the dental appointment schedule, optimizing patient flow and ensuring efficient use of dental chair time.
Confirm upcoming appointments and follow up on missed appointments.
Verify and process dental insurance information for patients.
Assist patients in understanding their insurance coverage and financial responsibilities.
Process patient payments, including copayments, deductibles, and outstanding balances.
Provide accurate financial estimates for treatment plans.
Maintain accurate patient records, ensuring completeness and compliance with privacy regulations.
Manage and update patient demographic information.
Manage the reception area, ensuring cleanliness and a welcoming atmosphere.
Oversee the ordering and stocking of office supplies.
Serve as a liaison between patients, dental providers, and other team members.
Communicate treatment plans, financial information, and post-operative care instructions to patients.
Assist with dental billing procedures, including accurate coding and submission of claims.
Work collaboratively with the billing department to resolve any billing discrepancies.
Collaborate with dental providers, dental assistants, and other staff members to ensure coordinated patient care.
Participate in team meetings and contribute to office-wide initiatives.

Time Off & Holidays

Paid Time Off (PTO)

Paid Holidays

Health & Wellness

Medical Insurance

Vision Insurance

FSA (Flexible Spending Account)

HSA (Health Savings Account)

Employee Assistance Program (EAP)

Financial & Retirement

401k Plan

Commuter Benefits

Dependent Care FSA

Insurance & Disability

Short-Term Disability

Long-Term Disability

Voluntary Life / AD&D Insurance

Accident Insurance

Critical Illness Insurance

Additional Perks

Pet Insurance

Perks and Discounts (via ADP & Benefits Hub)

Monday to Friday

High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
Previous experience in a dental office is preferred.
Proficiency in office software (Microsoft Office, dental practice management software, etc.).
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Ability to communicate effectively with patients and team members.
Strong customer service skills with a focus on creating a positive patient experience.
Exceptional attention to detail, particularly in managing patient records and financial transactions.
Ability to adapt to a fast-paced and dynamic work environment.
Ability to work collaboratively.
Willingness to take on varied responsibilities to support the success of the dental office.