（Full-time） Dental Front Desk and Patient Coordinator – $25–$30/hr – Morton Grove job at ProCare Family Dental

Position Overview
This role includes front desk responsibilities, patient coordination, and assisting the team with additional office duties as needed to ensure smooth daily operations.
You will be the first and last impression of our office and play a key role in scheduling efficiency, patient satisfaction, and overall office flow.
This position follows established systems and processes already in place within our practice.

Responsibilities
Front Desk & Scheduling
* Answer incoming calls and schedule appointments
* Convert new patient calls into booked appointments
* Confirm appointments and minimize no-shows
* Greet and check patients in/out professionally
Insurance & Financial Duties
* Verify insurance benefits
* Explain coverage and co-pays clearly
* Collect payments and manage balances
* Maintain accurate patient records
Team Support
* Assist with hygiene recall and reappointment system
* Support clinical team with patient flow
* Help maintain a professional and organized front office
* Assist with other administrative tasks as needed

Compensation & Benefits
$25.00–$30.00 per hour (based on experience)
Health Insurance
401(k) with employer match
Paid Time Off
Employee Dental Discounts
Free parking
Paid training
Uniform allowance

What We Offer
* Stable, long-term opportunity
* Supportive private practice environment
* Professional and respectful team culture
* Opportunity for growth within the practice

- Schedule
Monday 9:00–6:00 | Tuesday 9:00–6:00 | Thursday 9:00–6:00 | Friday 9:00–5:00 | Saturday 9:00–2:00
- Breaks: 30-minute meal break (not counted as work hours).
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Qualifications
* 2+ year dental front desk experience preferred
* Familiar with dental software (Eaglesoft-preferred)
* Strong phone and communication skills
* Detail-oriented and organized
* Comfortable discussing finances with patients
* Reliable, punctual, and team-oriented
* Bilingual (English/Spanish or other languages) preferred