（Full-time） Cosmetic Dentistry Patient Coordinator job at Astaraee DDS Inc

Patient Concierge: Greet patients, manage multi-line phone systems, and oversee front desk operations with a focus on hospitality.

Clinical Coordination: Schedule appointments using systems like Dentrix, Open Dental, or Athenahealth; facilitate intake for new patients and assist with care plan coordination.

Financial Oversight: Verify insurance coverage (including Medicare), collect payments, and manage medical billing utilizing ICD-10 and CPT coding standards.

Compliance & Records: Maintain meticulous patient records and filing systems in strict accordance with HIPAA regulations and health information management policies.

Sales Support: Use your communication skills to follow up on inquiries and assist in converting consultations into scheduled cosmetic procedures.

Paid Time Off (PTO)

Paid Orientation

In-Person Work Environment (Dynamic, fast-paced clinic in the heart of Brentwood)

Monday to Friday

Experience: 3–5 years of administrative or office management experience, preferably in a dental or medical setting.

Technical Savvy: Proficiency in Microsoft Excel, data entry, and EHR/EMR systems (Dentrix or Open Dental experience is a major plus).

Communication: Exceptional phone etiquette and clerical skills. Bilingual abilities are highly desirable to serve our diverse Los Angeles clientele.

Billing Knowledge: A solid grasp of insurance verification, ICD-9/10 coding, and dental terminology.

The "Sales" Edge: Experience in sales or high-end customer service is a significant advantage for this commission-eligible role.