（Full-time） Front Desk / Patient Coordinator job at Adirondack Periodontics

Patient Experience: Greet patients warmly, manage check-in/out, and provide exceptional service that puts patients at ease.

Scheduling Mastery: Coordinate, confirm, and optimize the provider schedule to ensure a smooth, timely patient flow.

Financial Coordination: Verify insurance coverage, process claims efficiently, and explain treatment plans and billing to patients.

Records Management: Maintain accurate medical records, handle data entry, and ensure all documentation meets HIPAA confidentiality standards.

Office Communication: Manage a multi-line phone system with professional etiquette and coordinate seamlessly with our clinical staff.

Professional Environment: Be an integral part of a dedicated healthcare team that values specialty excellence.

Growth Opportunity: Gain specialized knowledge in periodontics and health information management.

Stability: Work in a supportive, locally-respected practice with a long-standing commitment to the Plattsburgh community.

Monday to Friday

Experience: Previous dental office experience is a plus, but not required—we value your potential and work ethic.

Skills: Proficiency in computer operations (Microsoft Excel, data entry) and familiarity with EMR/Practice Management software.

Communication: Strong verbal and written skills with excellent interoffice and phone etiquette.

Detail-Oriented: A focus on accuracy in medical coding, billing, and documentation review.

Professionalism: Ability to handle sensitive health information discreetly and maintain a friendly demeanor in a fast-paced setting.