（Full-time） Dental Treatment Coordinator job at Star Smile Dental

Patient Advocacy & Education
The Warm Welcome: Greet patients and manage the check-in/out process with a focus on exceptional service.

Treatment Guidance: Discuss care plans with patients using EMR systems (Athenahealth, eClinicalWorks), explaining the "why" behind their treatment in clear, friendly terms.

Patient Flow: Coordinate with the clinical team to ensure a seamless experience from the waiting room to the dental chair.

Financial & Insurance Coordination
Insurance Mastery: Verify eligibility and coverage using systems like Dentrix, Eaglesoft, or Meditech.

Billing & Coding: Manage medical billing, Medicare/Medicaid compliance, and medical collection efforts using ICD-9/10 and CPT codes.

Complex Coordination: Handle insurance verification for outpatient clinic services and ensure all documentation is HIPAA-compliant.

Office Operations
Records Management: Maintain and update detailed patient records and dental history.

Administrative Support: Manage multi-line phones, data entry, and file organization in a fast-paced environment.

Benefits: Dental insurance and Paid Time Off (PTO).

Environment: Work in a supportive, energetic, and professional outpatient clinic.

Flexible work schedule

Experience: Previous experience in a dental clinic or healthcare setting is highly preferred.

Tech Savvy: Familiarity with dental/medical software like Open Dental, Dentrix, Eaglesoft, or Epic.

Knowledge Base: Strong understanding of dental terminology, insurance verification, and HIPAA regulations.

Communication: Professional phone etiquette and the ability to explain complex billing/coding (ICD-9/10) simply.

Bilingual: Fluency in a second language is a major plus!