（Full-time） Dental Receptionist and Insurance Specialist job at Small To Tall Dentistry

Patient Hospitality: Manage the check-in and check-out process, ensuring a warm and efficient experience for patients and parents.

Insurance Expertise: Submit dental insurance claims, enter insurance information accurately, and answer complex coverage questions for families.

Database Management: Upload patient questionnaires and maintain current records within the dental software database.

Clinical Coordination: Manage multi-line phones and coordinate a productive schedule by making and confirming appointments.

Administrative Flow: Facilitate the efficient running of the dental office by organizing daily tasks and multitasking during peak hours.

Comprehensive Health and Dental Insurance.

Health Savings Account (HSA).

401(k) Retirement Plan with company matching.

Paid Time Off (PTO).

Monday through Thursday: 8:00 AM – 4:30 PM

Friday – Sunday: Closed

Experience: Minimum of 2 years of experience as a dental receptionist within a dental office.

Technical Skills: Minimum of 2 years of hands-on experience with dental practice management software.

Insurance Knowledge: Proven experience managing dental insurance claims and verification.

Education: High school diploma or equivalent.

Soft Skills: Ability to remain friendly and calm under pressure; exceptional organizational and multitasking abilities.

Pediatric Experience: Previous experience working in a pediatric-specific healthcare or dental environment.

Communication: Strong interpersonal skills with a focus on clear, compassionate communication with parents and children.

Advanced Coordination: Demonstrated ability to manage high-volume scheduling and complex billing resolutions.