（Full-time） Dental Front Office Assistant job at Delgado Dental, Inc.

Patient Hospitality: Greet and check in patients with a friendly, outgoing personality, ensuring they feel welcome and comfortable.

Scheduling Coordination: Manage the appointment calendar for both general dentistry and orthodontics to ensure optimal patient flow.

Insurance & Billing: Facilitate insurance verification and help patients understand their benefits and financial responsibilities.

Administrative Operations: Manage multi-line phones, patient records, and digital correspondence with high attention to detail.

Treatment Advocacy: Support the clinical team by effectively communicating treatment importance and helping patients schedule their next steps.

Collaboration: Maintain the office’s "SoCal feel" by working supportively with teammates to provide a seamless patient journey.

Retirement: 401(k) plan with company matching and a traditional retirement plan.

Paid Time Off: Accrued vacation time and paid sick leave.

Health & Wellness: Dental insurance and employee discounts on services.

Additional Perks: Uniform allowance, referral programs, free parking, and ongoing opportunities for advancement.

Monday: 10:00 AM – 6:00 PM

Tuesday, Wednesday, and Thursday: 9:00 AM – 5:00 PM

Friday: 8:00 AM – 4:00 PM

Saturday: One per month (schedule to be discussed)

Sunday: Closed

Experience: Minimum of 2–3 years of experience working within the dental field.

Communication: Exceptional verbal and written communication skills in English; ability to engage easily in conversation with patients.

Organizational Skills: Must be highly detail-oriented, organized, and capable of multi-tasking in a fast-paced environment.

Professionalism: A dependable, "All-Star" work ethic with a commitment to maintaining a 5-star team culture.

Software Proficiency: Experience using Open Dental software is a significant plus.

Bilingual Skills: Fluency in a second language to better serve our diverse patient base.

Specialty Knowledge: Familiarity with orthodontic terminology and scheduling.

Customer Relations: Proven track record in customer relationship building or medical office hospitality.