（Full-time） Front Desk Coordinator job at Balance Advanced Dentistry & Orthodontics

Patient Hospitality: Greet patients warmly upon arrival and manage the check-in and check-out process.

Scheduling: Coordinate complex orthodontic appointments and manage the daily office calendar to ensure efficient patient flow.

Communication: Handle multi-line phone systems, responding to patient inquiries and confirming appointments.

Insurance & Billing: Verify insurance coverage and assist with processing payments and billing.

Record Management: Ensure patient files are accurate, updated, and handled with strict confidentiality.

Health and Dental Insurance.

401(k) with company matching.

Paid Time Off (PTO) and Paid Sick Time.

Paid Training and On-the-job Training.

Employee discounts on services.

Monday through Friday: 8:00 AM – 4:00 PM.

Saturdays: 7:00 AM – 3:00 PM (Every other week).

Bilingual Proficiency: Must be fluent in English and Spanish to communicate effectively with our patients.

Software Expertise: Proven experience using Eaglesoft and Cloud 9.

Organizational Skills: Exceptional ability to multitask and manage time in a high-volume office.

Attitude: A friendly, positive, and professional approach to customer service.

Prior experience in a dental or orthodontic front-desk role.

Basic understanding of dental insurance coding and terminology.