（Full-time） Dental receptionist / admin job position at Burke Dental

Duties

Greet patients warmly and manage patient check-in and check-out processes using systems such as Eaglesoft, Dentrix, or similar EHR platforms
Schedule appointments efficiently and manage the clinic’s calendar using dental office management software
Verify insurance coverage, perform insurance verification, and handle medical billing and coding including CPT, ICD-9, ICD-10 codes
Collect payments and process medical collections accurately while maintaining HIPAA compliance
Prepare and review medical records, documentation, and care plans for accuracy and completeness
Assist the dentist during procedures by passing instruments, taking x-rays, and maintaining sterile environments
Manage multi-line phone systems with professional phone etiquette and handle patient inquiries effectively
Maintain accurate documentation review and ensure compliance with health information management standards
Support administrative tasks such as filing, data entry (10 key typing), and managing electronic health records (Epic, Meditech, eClinicalWorks)
Ensure adherence to HIPAA regulations to protect patient confidentiality at all times

This position is integral to providing outstanding patient care while supporting efficient clinic operations. We welcome motivated candidates eager to contribute their skills in a dynamic healthcare environment.

Monday to Friday

Prior clinic or dental office experience strongly preferred; experience with dental terminology, medical coding (ICD-10/ICD-9), and insurance processing is highly desirable

Experience

Proficiency in EMR systems such as Eaglesoft, Dentrix, or similar software; familiarity with Epic, Meditech, Athenahealth, or other EHR systems is a plus
Strong computer skills including Microsoft Office Suite (Word, Excel), typing skills (10 key typing), and familiarity with health information management practices
Excellent patient service skills with a professional demeanor; bilingual abilities are advantageous for serving diverse patient populations
Previous experience in medical administrative support or front desk roles within healthcare settings is preferred
Knowledge of dental terminology and clinic procedures will enhance your effectiveness in this role