（Full-time） Front Desk Treatment Coordinator (Dental Office) job at Main Street Dentistry

Our team at Main Street Dentistry is looking for an upbeat and friendly full-time Front Desk Treatment Coordinator who has a passion for helping others!

The Front Desk Treatment Coordinator will be responsible for overseeing front desk operations, supervising staff, ensuring exceptional customer service, managing administrative tasks, and efficiently resolving any issues. This includes welcoming and greeting patients, handling patient check-ins and check-outs, verifying patient information and insurance coverage, processing payments, answering incoming calls, and providing assistance to team members, when necessary, all while maintaining a high level of service for patients.

The ideal candidate

Compassionate, detail-oriented, and adaptable
Comfortable in a fast-pace, team-driven office
Can-do attitude

Key Responsibilities

Check-In patients
Collect monies/co-pays due prior to services
Update patient chart, as required
Check-Out patients
Confirm treatment plans
Make follow-up appointments
Answer and respond to telephone calls with professionalism
Complete daily overview of upcoming patient appointments
Call and confirm all scheduled patient appointments
Assist with recall Reports, missed and cancelled lists and treatment plan reports to try and fill in cancellation and no-show appointment times
Maintain service logs and clinic logs on a daily basis
Assist with insurance verification, as needed
Assist front office supply inventory needs

Qualifications

Technical or college diploma
Experience in a dental office required
Strong interpersonal skills and communication
Customer-service oriented with a professional demeanor
Reliable, organized and collaborative team-member

Schedule: Monday to Friday. 7:00 am to 4:00 pm (4 days per week - 32 guaranteed hours)

Benefits:

Full-time team members qualify for Medical, Dental, and Optical Insurance after 90 days
Employee discount
Unique opportunity to work in a multi-specialty practice
Paid Time Off (PTO) and Paid Holidays
Opportunities for Professional Growth

Pay is based on experience

ull-time team members qualify for Medical, Dental, and Optical Insurance after 90 days
Employee discount
Unique opportunity to work in a multi-specialty practice
Paid Time Off (PTO) and Paid Holidays
Opportunities for Professional Growth

Monday to Friday. 7:00 am to 4:00 pm (4 days per week - 32 guaranteed hours)

Compassionate, detail-oriented, and adaptable
Comfortable in a fast-pace, team-driven office
Can-do attitude

Compassionate, detail-oriented, and adaptable
Comfortable in a fast-pace, team-driven office
Can-do attitude