（Full-time） Front Desk Coordinator job at Lakeshore Endodontics

Patient Relations: Greet patients warmly, manage the check-in and check-out process, and ensure all registration paperwork is complete and accurate.

Scheduling: Coordinate complex endodontic appointments to optimize clinical flow and minimize patient wait times.

Insurance Management: Verify insurance coverage, submit electronic claims, and communicate with providers regarding benefits and authorizations.

Financial Processing: Accurately post patient payments, manage billing inquiries, and perform daily reconciliation of "day sheets" to ensure financial accuracy.

Office Administration: Maintain electronic patient records, answer multi-line phone systems, and manage referrals from general dental offices.

Compliance: Ensure all activities adhere to HIPAA regulations regarding patient privacy and confidentiality.

Retirement: 401(k) retirement plan with employer matching.

Paid Time Off: Accrued paid vacation time and paid sick leave.

Paid Holidays: Enjoy paid time off for designated holidays.

Monday – Thursday: 8:00 AM – 4:00 PM

Friday – Sunday: Closed

Communication: Exceptional verbal and written communication skills with a professional demeanor.

Technical Skills: Strong computer literacy and proficiency in navigating modern office software.

Interpersonal: A friendly, people-oriented attitude with the ability to remain calm and professional under pressure.

Reliability: A proven track record of dependability and punctuality.

Detail-Oriented: High level of accuracy in data entry and financial record-keeping.

Dental Expertise: Prior experience specifically as a dental receptionist or in a dental specialty office.

Software Knowledge: Hands-on experience with dental practice management software (e.g., Dentrix, Eaglesoft, or similar).

Clinical Knowledge: Familiarity with dental terminology, procedure codes, and the insurance claim submission process.