（Full-time） Front Office Associate job at Kierl Orthodontics PLLC

Duties

Greet visitors and clients in a courteous and professional manner
Manage multi-line phone systems, screen calls, and direct inquiries appropriately
Handle appointment scheduling and calendar management using Orthotrac software
Perform data entry, filing, and maintain accurate records using our office software
Assist with administrative tasks such as proofreading documents, managing correspondence, and supporting office operations
Provide patient support via phone, email, or in-person interactions with excellent phone etiquette
Manage office supplies inventory and coordinate with vendors as needed
Maintain a clean, organized reception area to promote a welcoming environment


This role is ideal for candidates who can thrive in dynamic environments that require multitasking, excellent organizational skills, and a friendly demeanor.

401(k)
Health insurance
Paid time off

Expected hours: 36 per week

Monday to Friday

Knowledge of front desk operations, multi-line phone systems, and customer service best practices

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
Strong computer literacy with experience in office management software
Excellent organizational skills with the ability to prioritize tasks
Effective communication skills, both verbal and written; bilingual abilities are a plus
Previous clerical or administrative experience in an office setting is highly desirable
Attention to detail for proofreading documents and managing records accurately
Ability to handle multiple responsibilities efficiently while maintaining professionalism and courtesy at all times
Willingness to learn the habits of an highly successful orthodontic practice