（Full-time） Front Desk/ DENTAL administrative assistant job at Charm Pediatric Denitstry

We are looking for a friendly, reliable team member to manage our front desk and deliver an excellent patient experience.

Responsibilities

Greet and check in/out patients

Answer phones and manage appointments

Verify insurance and update patient records

Collect payments and review financial estimates

Support treatment plan presentation and referrals

Maintain patient privacy (HIPAA) and organized front office

Requirements

Dental or medical front office experience preferred

Comfortable with practice software and multi-tasking

Professional communication and customer service skills

Reliable, detail-oriented, and able to work in a busy setting

Often expected in this role

Knowledge of dental terms/CDT codes

Insurance breakdowns and pre-authorizations

Basic claim follow-up and recall management

Willingness to cross-train and help the team

- Work Hours:*
Monday:8:30am-5:30pm.
Tuesday: 8:30am-5:30pm.
Wednesday:8:30am-5:30pm.
Thursday: 8:30-5:30pm.
Friday 8:00am-5:00pm.
- Breaks: 60-minute meal break (not counted as work hours).

Join Our Friendly & Professional Team at Charm Pediatric Dentistry!

Charm Pediatric Dentistry, led by Dr. Suh, has been providing exceptional care for children for over 15 years. We're looking for a Front Desk Coordinator to join our team and help create a positive, welcoming experience for our patients and their families.

What You’ll Do:

· Greet patients, answer calls, schedule appointments, and address questions.

· Verify and update patient insurance using Dentrix (required).

· Maintain a clean and organized front desk, manage mail, and order office supplies.

· Prepare pediatric treatment plans to patients and families.

· Perform general office duties, including filing, data entry, and organizing patient records.

What We’re Looking For:

We’re seeking someone with previous dental front desk experience. Proficiency with Dentrix is a must! The ideal candidate should be able to manage time well, work in a fast-paced, kid-friendly environment, and communicate clearly with patients and their families. Experience in a pediatric dental office is also a bonus.

Schedule & Benefits:

· Work Hours:

o Monday, Wednesday, Thursday: 8:30 AM - 5:30 PM

o Tuesday, Friday: 7:30 AM - 5:00 PM

o No weekends!

· Perks:

o Competitive Salary (based on experience)

o 401(k), Holiday Pay, and additional benefits after 1 Year of Employment.

o Employee discounts

o Opportunities for professional development and advancement within the office.

o Friendly and supportive team environment

Qualifications:

· High School diploma required.

· 1+ years of office experience.

· Pay is based on experience.

· Dentrix experience required.

We look forward to hearing from you!

Job Types: Full-time, Part-time

Work Location: In person