（Full-time） Dental receptionist / admin job at Fort Bend Dental - Sugar Land

Patient Welcome & Direction: Serve as the company's front desk greeter, offering friendly and welcoming service to people entering the building, providing directions, and assisting with any immediate questions.

Administrative Screening: Check patient temperatures, ensure patient forms are completed, and manage the building log of visitors (entering and exiting), including providing visitor badges.

Telephone Management: Operate a multi-line phone system, answering calls, routing them to the proper extensions, or taking messages and delivering them to the corresponding staff members (Client interaction via phone calls).

Communication & Coordination: Update the team regarding patients’ questions and requests, and call patients who are late to their appointments.

Office Maintenance: Maintain a clean workspace and waiting area, frequently sanitizing surfaces constantly throughout the day.

Mail & Deliveries: Accept and organize incoming deliveries and mail for distribution, and manage outgoing mail and packages for pickup.

Benefits Package Includes: Health Insurance, Health Savings Account (HSA), Vision Insurance, Life Insurance, Employee Discount, and Paid Time Off (PTO).

Operating Days: Monday, Tuesday, Wednesday, Thursday, and Friday.

Typical Hours:

Monday - Thursday: 8:00 AM – 1:00 PM and 2:00 PM – 5:00 PM (with a one-hour lunch break).

Friday: 8:00 AM – 12:00 PM and 1:00 PM – 4:00 PM (with a one-hour lunch break).

Weekends/Evenings: Free of weekend and evening hours.

Experience: Minimum of 1–2 years of training or experience in customer service and office work (dental field experience required).

Education: High school diploma or GED.

Technical Skills: Computer proficiency (computer literacy, computer operation) and experience managing a multi-line phone system.

Communication: Strong verbal and written communication skills (Phone Communication, English).

Attributes: High energy, friendly attitude, ability to multitask, well-organized, and reliable.

Work Style: Ability to work independently.

Previous experience managing front desk operations in a multi-office dental setting.

Familiarity with dental scheduling and patient flow management.