（Full-time） Dental Front Office Assistant job at 7 O Clock Dental, LLC

Maintain a consistently high level of professionalism and customer service at all times.

Manage high-volume incoming phone calls and correspondence efficiently.

Schedule patient appointments strategically in alignment with monthly and daily patient goals.

Greet and check patients in and out of the office in a friendly and professional manner (intake and discharge).

Conduct appointment confirmations in a timely manner.

Process and verify Medicaid and private insurance benefits accurately.

Handle all financial transactions, including collecting patient payments, co-payments, and deductibles.

Manage and maintain the recall appointment system to ensure patients return for necessary follow-up care.

Collaborate effectively with the clinical team, emphasizing open and consistent communication.

| Monday | 8:00 AM – 6:00 PM | | Tuesday | 8:00 AM – 6:00 PM | | Wednesday | 8:00 AM – 6:00 PM | | Thursday | 8:00 AM – 6:00 PM | | Friday | 8:00 AM – 12:00 PM (Half Day) | | Saturday | Closed | | Sunday | Closed |

Proven experience in customer service (retail, hospitality, or office setting).

Excellent written and verbal communication skills.

Demonstrated reliability: ability to be present and on time for all scheduled shifts.

Pleasant and peaceful personality conducive to a positive office environment.

Strong willingness to work effectively in a team environment and collaborate with staff.

Eagerness and willingness to learn new software, systems, and procedures.

Prior experience in a dental or medical office setting.

Familiarity with verifying dental insurance benefits (PPO, Medicaid, etc.).

Experience with dental scheduling and patient management software.