（Full-time） Dental receptionist / admin job at Waco Periodontics & Dental Implants

Key Responsibilities

Greet and assist patients in a courteous, professional manner—both in person and over the phone.
Communicate professionally and efficiently with referring dentists’ offices.
Schedule and confirm patient appointments using dental scheduling software.
Verify insurance benefits, process claims, and collect payments.
Manage patient check-in and check-out procedures.
Maintain accurate and organized patient and referral records.
Communicate treatment plans, financial estimates, and insurance information clearly to patients.
Coordinate with clinical staff to ensure seamless patient flow.
Assist patients by explaining pre- and post-surgical instructions and answering non-clinical questions.
Handle correspondence, voicemails, and emails promptly and professionally.



Why Join Us

Be part of a small, locally owned practice where quality and patient experience are our top priorities.
Serve both patients and referring dental offices in a professional and meaningful way.
Work in a supportive, close-knit team environment.
Opportunity for pay increases based on performance.
Build strong relationships with patients, colleagues, and referring offices while contributing to a practice that values attention to detail and excellence in care.

Employee discount
Paid time off

Expected hours: 35 – 40 per week

Familiarity with dental terminology, insurance verification, and treatment coordination.

Previous experience in a dental or medical front office preferred.
Strong communication and organizational skills, with professionalism when interacting with patients and referring offices.
Detail-oriented with excellent time management.
A positive, professional demeanor and ability to multitask in a fast-paced, small-office environment.
Spanish fluency is a plus, as we serve a diverse patient population.