（Full-time） Dental Office Front Desk Specialist job at B Dental Studio

Warmly greet patients and assist with their check-in/check-out procedures
Manage appointment scheduling using Electronic Health Record (EHR) systems, optimizing patient flow
Verify insurance coverage and handle medical billing inquiries accurately
Maintain patient records with strict adherence to HIPAA regulations, ensuring confidentiality
Process medical collections and perform documentation review to support billing accuracy
Efficiently manage multi-line phone systems, addressing patient inquiries and routing calls appropriately
Collaborate with dental staff to coordinate care plans and ensure clear communication
Utilize knowledge of dental terminology to assist patients and support educational efforts

Dental insurance
Supportive team culture
Opportunities for professional development and training
Resources for physical and mental well-being
Employee-focused work environment

Monday to Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Proven experience working in a dental office environment
Proficiency with EHR systems such as Open Dental or Dentrix highly preferred
Solid understanding of medical coding (CPT, ICD-9, ICD-10) and dental terminology
Strong computer skills, including Microsoft Office and 10-key typing proficiency
Excellent communication and customer service skills, prioritizing patient satisfaction
Ability to handle confidential information in compliance with HIPAA standards

Bilingual abilities, particularly Spanish, to enhance communication with diverse patient populations
Experience in insurance verification and medical administrative support