（Full-time） Dental receptionist / admin job at Joyful Smiles

Responsibilities

Greet patients warmly and manage front desk operations, including answering phones and scheduling appointments using multi-line phone systems.
Maintain accurate patient records and documentation, ensuring compliance with HIPAA regulations and proper handling of medical records.
Assist with insurance verification and medical billing processes, including CPT coding, ICD-9, and ICD-10 coding.
Utilize EMR systems such as Open Dental, Vyne Trellis , or Rectangle Health for efficient patient management.
Perform clerical duties such as filing, typing, and data entry while maintaining a high level of accuracy.
Collaborate with dental staff to prepare care plans and ensure effective communication regarding patient needs.
Provide excellent customer service by addressing patient inquiries and concerns promptly and professionally.
Review documentation for completeness and accuracy before submission to ensure compliance with clinic standards.


Application Question(s):

Do you have experience in treatment plan coordinating with patients and billing?

Flexible schedule
Paid time off

Monday to Friday

Education: High school or equivalent (Required)
Experience:
Dental office: 2 years (Required)
Dental Insurance: 1 year (Required)

Previous experience in a dental office or clinic setting
Familiarity with medical terminology, dental terminology, and health information management is essential.
Proficiency in computer skills, including Microsoft Office applications and various EHR systems.
Strong typing skills with a minimum of 10 key typing proficiency.
Excellent phone etiquette and communication skills to interact effectively with patients and staff.
Bilingual candidates are encouraged to apply as it enhances patient communication.
Knowledge of medical coding practices (ICD coding) and experience with medical collections is a plus.
Ability to work collaboratively within a team environment while also being self-motivated to complete tasks independently. Join our team as a Dental Office Assistant where you will contribute to creating a welcoming environment for patients while supporting the overall efficiency of our dental practice!
Experience with handling insurance claims and billing