（Full-time） Patient Coordinator (Dental Office) job at A Smile 4U - Decatur

We're Growing! Join Our Team at A Smile 4U

We're excited to welcome a positive, upbeat, friendly, and motivated full-time Patient Coordinator to our growing team in Decatur, GA!

A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of specialties under one roof including general dentistry, pediatric dentistry, and oral surgery using advanced, state-of-the-art equipment and scheduling technology. We proudly serve both pediatric and adult patients, and we're committed to creating a welcoming environment and delivering an outstanding, memorable experience for every patient.

The Ideal Candidate

Compassionate, detail-oriented, and adaptable
Comfortable in a fast-pace, team-driven office
Can-do attitude

Key Responsibilities

Check in patients, collect balances/co-pays, and update patient charts as needed
Check out patients and schedule follow-up appointments
Discuss treatment plans with patients
Answer and respond to phone calls professionally
Review daily schedule and confirm upcoming appointments
Assist with recall lists (Hygiene, Orthodontics), missed/cancelled appointments, and treatment plan follow-ups
Ensure orthodontic patients are on a 3-month prophy jet recall
Maintain service and clinic logs daily
Support insurance verification when requested
Monitor and manage front office supply inventory

Qualifications

Technical or college diploma
Experience in a dental office is a plus!
Strong interpersonal and communication skills
Customer service oriented with a professional demeanor
Reliable, organized and collaborative team player
Bilingual (English/ Spanish) preferred

Schedule

Monday-Friday | 7:45 AM - 5:00 PM (4 days per week - 32 guaranteed hours)
Saturday: Once a month.

Benefits

Full-time team members qualify for Medical, Dental, and Optical Insurance after 90 days
Unique opportunity to work in a multi-specialty practice
Paid Time Off (PTO) and Paid Holidays
Opportunities for Professional Growth

Dental experience is highly preferred
Pay is based on experience

Medical, dental, and optical insurance coverage after 90 days
Flexible schedule supporting work/life balance
Positive, family-oriented workplace culture
Opportunity to gain exposure to multiple dental specialties

Monday to Friday: 7:45 AM – 5:15 PM
Saturday: Once a month.

Fluency in both Spanish and English (verbal and written)
Technical or college diploma
Experience or familiarity with medical or dental office environments preferred
Strong interpersonal and communication skills
Customer-service oriented with a professional demeanor
Reliable, organized, and a collaborative team player

Previous dental office experience
Knowledge of orthodontic and general dental procedures
Experience with appointment scheduling and insurance verification systems