（Full-time） Front Desk job at Thomas A Gromling, DDS

Responsibilities

Greet patients warmly and ensure a positive experience from the moment they enter the office.
Schedule appointments and manage the appointment calendar efficiently.
Answer phone calls, respond to inquiries, and provide information about services offered.
Handle patient check-ins and check-outs, ensuring accurate documentation of patient records.
Process insurance claims and verify patient insurance coverage.
Maintain cleanliness and organization of the reception area and office supplies.
Assist with billing inquiries and facilitate payment processing as needed.
Collaborate with dental staff to ensure smooth patient flow and communication.


A positive attitude and a commitment to providing outstanding patient care are essential for success in this role. If you are passionate about contributing to a team that prioritizes patient care and satisfaction, we encourage you to apply for this exciting opportunity as a Dental Receptionist.

Expected hours: 32 per week

Previous experience in a dental or medical office setting.

High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
Strong interpersonal skills with the ability to communicate effectively with patients and staff.
Proficient in using computer systems for scheduling, record keeping, and billing processes.
Ability to handle sensitive information with confidentiality and professionalism.
Excellent organizational skills with attention to detail to manage multiple tasks simultaneously.