（Full-time） Expanded Receptionist job position at Okun Orthodontics PC

Greet patients warmly and manage patient check-ins/check-outs using computer systems
Answer, return, and manage phone calls and emails, addressing common orthodontic questions and following up on patient care
Schedule and coordinate patient appointments, ensuring accurate computer record-keeping
Process and record payments by cash, check, and credit card; explain payment discrepancies and update online payments in patient records
Collect and verify patient information, including insurance cards and ID, and update data in the computer system
Assemble treatment packets, restock clinical supplies (bracket cards, bands, bibs, etc.), and maintain office cleanliness (vacuuming, dusting, wiping surfaces, trash removal)
Perform sterilization of instruments using ultrasonic, autoclave, and dry heat sterilizers under doctor supervision
Manage lab work logistics, including packaging and shipping stone models, tracking deliveries, and conditioning brackets for re-bonding
Handle filing and chart management for daily and next-day patient appointments
Monitor supply inventory, prepare order lists, and assist in supply receipt and verification in coordination with the doctor
Additional tasks as skills develop, including insurance claim submissions, financial record keeping, billing, and daily financial reconciliation

PTO/universal leave for a (full time employee)

Monday through Thursday 10am to 6:30pm with 1/2 hour lunch break. Friday 9:30am to 1:30pm. Also One Sunday a month 9:30am to 4:30pm from September through June.

High school diploma or equivalent
Pleasant phone voice and excellent verbal communication skills
Basic computer proficiency, including data entry and use of scheduling software
Ability to write clearly in full sentences with proper grammar and punctuation
Dependable and able to work consistently every scheduled workday
Willingness to learn clinical sterilization and office procedures
Strong organizational skills and attention to detail
must have a Driver's License

Experience or familiarity with dental or orthodontic office procedures (helpful but not required)
Prior experience with patient scheduling or payment processing (helpful but not required)
Ability to multitask and handle a variety of responsibilities in a small office setting
Commuting time must be under 40 minutes door to door.