（Full-time） Front Office Administrator job at Petersburg Family Dental - Virginia Beach

Manage all front office operations in a busy 8-operatory dental practice.

Schedule multiple dental procedures and hygiene visits efficiently, ensuring optimal patient flow.

Act as the first point of contact for patients, providing a warm welcome and exceptional customer service.

Answer phones, manage correspondence, and handle patient inquiries with professionalism and courtesy.

Verify insurance benefits, process claims, and discuss financial arrangements with patients.

Maintain accurate patient records and manage patient scheduling systems.

Facilitate effective communication between patients, clinical staff, and the dentist.

Oversee patient check-in and check-out processes.

Contribute to a positive patient experience from initial contact through treatment completion.

401(k)

Dental Insurance

Paid Time Off

Monday through Thursday.

Daily Hours: 8:30 AM – 4:30 PM

Proven front office experience in a dental setting.

Ability to work independently and efficiently in a fast-paced environment.

Strong organizational skills with comfort in scheduling multiple procedures and hygiene visits.

Quick learner with the ability to adapt to new systems and processes.

Passion for providing an exceptional patient experience.

Excellent communication and interpersonal skills.

Dental assisting experience is a significant plus.

Familiarity with specific dental practice management software (e.g., Dentrix, Eaglesoft).

Experience with insurance billing and financial coordination.