（Full-time） Dental receptionist / admin job at Pleasanton Smiles

Patient Interaction & Scheduling

Warmly greet patients, ensuring a positive and professional front desk experience
Answer incoming phone calls, respond to emails, and manage online patient inquiries promptly
Schedule, confirm, and reschedule patient appointments with accuracy
Send appointment reminders via phone, text, or email to reduce no-shows
Administrative Support

Accurately maintain and update patient records and intake forms within our patient management software
Perform timely and precise data entry to ensure up-to-date information
File, scan, and organize patient documents to keep records accessible and compliant
Front Office Management

Maintain a tidy, inviting, and professional reception area
Monitor office supplies usage and place orders as necessary
Perform general office tasks and coordinate with vendors as required

Monday 9 AM–6 PM
Tuesday 9 AM–6 PM
Wednesday 9 AM–6 PM
Thursday 9 AM–6 PM
Friday 9 AM–6 PM
Saturday Closed
Sunday 9 AM–2 PM

Strong customer service skills with a friendly, approachable demeanor
Experience in patient intake and handling sensitive information with confidentiality
Proficient in data entry and basic computer skills
Prior dental office or medical office experience preferred but not required
Excellent oral and written English communication skills
Entry-level candidates are welcome

Previous dental receptionist or medical front desk experience
Familiarity with dental software and patient management systems
Multitasking ability in a fast-paced office environment