（Full-time） Dental Treatment/Patient Coordinator job at State Street Smiles

Greet and check in patients, providing a friendly and professional first impression.
Serve as the primary point of contact for patient inquiries, offering clear information about treatments and services.
Present and explain treatment plans thoughtfully and empathetically, discussing financial options when applicable.
Schedule, confirm, and manage patient appointments to maintain efficient patient flow.
Accurately maintain and update patient records while ensuring confidentiality and compliance with HIPAA regulations.
Collaborate with dentists and clinical staff to coordinate patient care and documentation.
Assist with insurance verification and claim processing as needed.
Support general office operations through various administrative duties.

401(k) matching and retirement plan options.
Comprehensive dental insurance coverage.
Paid time off (PTO) for work-life balance.
Employee discounts on dental services.
Professional development assistance to enhance your career growth.

Wednesday: 8:30 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 9:00 AM – 3:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM – 7:00 PM
Tuesday: 8:30 AM – 5:30 PM

Previous experience in dental office administration or treatment coordination preferred.
Proficiency with dental software such as Eaglesoft or similar electronic health records.
Strong communication skills with the ability to explain treatment options clearly and empathetically.
Excellent organizational and multitasking abilities.
Ability to work collaboratively as part of a team in a fast-paced environment.

Knowledge of dental insurance processes and insurance verification.
Familiarity with HIPAA regulations and patient confidentiality policies.