（Full-time） Dental receptionist / admin job position at Dentologie - 1201 N Dearborn St

Greet and communicate with patients warmly and professionally, both in person and via phone, text, and email
Deliver a positive, memorable 10-star patient experience with a friendly and approachable personality
Schedule, confirm, and manage patient appointments accurately
Present detailed treatment plans and answer patient questions with clarity and care
Process payments and post transactions accurately to patient ledgers
Maintain confidentiality of all patient medical information with the utmost discretion
Coordinate follow-ups with patients and staff to ensure smooth office operations
Check in lab cases and perform other administrative tasks as necessary
Share custodial responsibilities to maintain a sanitary, welcoming office environment
Assist in training new front desk team members and support ongoing team development

Medical, dental, and vision insurance
Free dental coverage for employees
Employer-paid life and disability insurance
401(k) plan with employer match
Flexible spending and health savings accounts
Paid holidays, personal, and sick time off
Commuter assistance ($50/month for transit or parking)
Employee discounts and referral program
Pet insurance
Flexible work schedule options
Opportunities for professional growth and advancement
Supportive, fun workplace culture that values diversity and inclusion

Monday: 8:00 AM – 2:00 PM (patient hours)
Tuesday: 1:00 PM – 7:00 PM (patient hours)
Wednesday: 8:00 AM – 2:00 PM (patient hours)
Thursday: 1:00 PM – 7:00 PM (patient hours)
Friday: 8:00 AM – 3:00 PM (patient hours)
Typical weekly schedule: 5 shifts (3 morning, 2 evening)

Previous dental or medical front desk/receptionist experience required
Exceptional verbal and written communication skills
Strong interpersonal skills and a genuine passion for customer service
Excellent organizational skills with an eye for detail
Proven time management skills and ability to prioritize tasks effectively
Analytical mindset with problem-solving capabilities
Comfortable working in a fast-paced, sometimes high-pressure environment
Ability to work a rotating schedule, including morning and evening shifts Monday through Friday