（Full-time） Patient Liaison/Receptionist job position at Hardin Advanced Dentistry

Patient Liaison / Receptionist – Hardin Advanced Dentistry
Mason, OH | Full-Time | Competitive Pay + Benefits
Hardin Advanced Dentistry, an elite cosmetic and aesthetic dental practice, is seeking a highly motivated Front Office Manager/Receptionist to lead our front office operations and serve as the welcoming face of our practice.
This is a dual-role position ideal for a skilled administrator who can both manage daily front office responsibilities and deliver outstanding service to our patients. The right candidate will combine strong leadership with a hands-on, patient-first approach.
Key Responsibilities:
Oversee and coordinate all front office functions, ensuring smooth day-to-day operations
Greet and assist patients with professionalism and warmth
Manage scheduling, confirmations, cancellations, and appointment flow
Handle insurance verification, patient billing, and collections
Monitor and improve patient satisfaction and efficiency metrics
Collaborate closely with clinical and administrative teams to support overall practice goals
Resolve patient concerns promptly and professionally
Qualifications:
3+ years of dental office experience, with at least 1 year in a supervisory or lead role
Proficiency in Eaglesoft or similar dental software preferred
Exceptional organizational, communication, and interpersonal skills
Ability to lead a team while also managing front desk responsibilities directly
Professional demeanor with a commitment to high-quality patient care
High school diploma required; additional training or certifications a plus
What We Offer:
Competitive compensation based on experience
Full-time schedule with a supportive, high-performing team
Health insurance, 401(k), and paid time off
Beautiful, state-of-the-art office environment
Opportunities for growth and continuing education
Ready to Lead with a Smile?
If you're passionate about delivering exceptional patient experiences and leading a successful front office team, we’d love to hear from you

Availability Monday through Friday: 7AM to 5PM. 40 hours, specific times to be determined.