（Full-time） Treatment Coordinator job at Rubin Orthodontics

Key Responsibilities

Welcome and engage new patients, providing a warm, friendly introduction to our practice
Guide patients through the new patient process, including consultations and onboarding
Present treatment options and financial arrangements clearly and confidently
Assist patients in understanding their recommended treatment plans and answer related questions
Coordinate and schedule initial and follow-up appointments
Handle telephone inquiries with professionalism and warmth
Maintain accurate and detailed patient records and documentation
Follow up with patients regarding pending treatment decisions
Collaborate with doctors, clinical team, and administrative staff to ensure seamless patient care
Handle insurance verification, benefit explanations, and payment processing
Uphold the highest standards of customer service and professionalism
Contribute to a positive, team-oriented office culture

Monday through Friday and one Sunday a month

Spanish fluency
Excellent interpersonal, communication, and customer service skills
Strong organizational abilities and attention to detail
Salesmanship and effective telephone communication skills required
Ability to explain complex treatment and financial information clearly
Positive, energetic attitude and a genuine passion for helping others

Previous experience in orthodontics, dental, or healthcare administration preferred
Proficiency with dental/orthodontic practice management software a plus
High school diploma or equivalent required; further education or certifications preferred