（Full-time） Dental receptionist / admin job at Classic Dentistry Inc.

What You’ll Do:

• Greet patients with a warm and professional demeanor, ensuring a welcoming atmosphere
• Check-in and check-out patients efficiently while verifying personal and insurance information
• Answer phone calls, emails, and messages promptly, addressing inquiries with clarity and professionalism
• Provide patients with necessary paperwork and assist with any questions they may have
• Educate patients on treatment plans, financial options, and follow-up appointments
• Schedule, confirm, and reschedule patient appointments to optimize the office’s efficiency
• Manage the daily appointment calendar, ensuring minimal wait times and proper workflow
• Handle appointment reminders and follow-ups via calls, texts, or emails
• Verify insurance eligibility and benefits before appointments
• Process and submit insurance claims accurately, following up on approvals and denials
• Collect and process patient payments, including co-pays and outstanding balances
• Explain treatment costs, payment plans, and financial policies
• Organize and maintain the front desk area, ensuring a clean and professional workspace
• Assist in inventory management for office supplies and ensure administrative materials are stocked
• Support office marketing efforts, including social media updates, newsletters, or patient outreach

What You’ll Get:

• Paid Time Off
• 401(k) Matching

Work Hours:

• Monday – Thursday (8:00 AM – 5:00 PM), Friday (7:00 AM – 3:30 PM)

Who We’re Looking For:

• 3-5 years of experience in a front office dental or medical setting
• Strong communication and organizational skills

• Detail-oriented, tech-savvy, and comfortable with dental software
• A positive attitude and a passion for outstanding patient service