（Full-time） Patient Scheduler job at NHOMS & MassOMS | Manchester, NH

The Patient Scheduler plays a vital role in ensuring the seamless coordination of patient appointments and effective clinic operations. This role requires exceptional organizational skills, attention to detail, and a compassionate approach to patient communication. The Patient Scheduler will be responsible for managing scheduling processes, verifying patient information, and collaborating with team members to optimize clinic efficiency.

Responsibilities include, but are not limited to:

Schedule, reschedule, and confirm patient appointments, ensuring optimal use of provider time and treatment room availability.
Serve as the primary point of contact for patient inquiries, providing clear and empathetic communication about scheduling.
Make outbound calls to assist patients with scheduling consultations, procedures, and follow-up appointments, while managing cancellations and rescheduling as needed.
Verify patient information, insurance details, and maintain accurate records in Open Dental.
Collaborate with referring doctors and clinical staff to ensure accurate scheduling.

High school diploma or equivalent.
At least 1 year of experience in medical or dental office scheduling, call center, or customer service is required.

Medical, Dental, & Vision Insurance.
Paid vacation & sick time.
Access to our 401(k), Safe Harbor, & Profit Share Plan.
Eligibility for discretionary quarterly bonuses.
Discounted oral surgery services for teammates and their families.
Referral Bonus eligibility

Full-time availability Monday - Friday.

High school diploma or equivalent.
At least 1 year of experience in medical or dental office scheduling, call center, or customer service required.

Familiarity with scheduling software like Open Dental or similar patient charting systems.
Strong verbal and written communication skills, with a professional and compassionate phone demeanor.
Excellent organizational and multitasking abilities, with a focus on accuracy and efficiency.
Ability to thrive in a fast-paced, dynamic healthcare environment.