（Full-time） Front Desk Associate job at casey dental

We are seeking a dedicated Front Desk Associate to join our state-of-the-art pediatric dental office. In this role, you'll be the first point of contact for our patients, ensuring that every visit is warm, efficient, and patient-focused. This position is full-time (25-30 hours per week) and offers an excellent opportunity to be part of a caring team committed to outstanding dental care.

Key Responsibilities:

Patient Reception & Service:
Greet patients warmly as they arrive and provide a friendly, welcoming experience.
Answer phone calls, respond to inquiries, and assist with scheduling appointments.

Administrative Support:
Schedule and confirm patient appointments accurately.
Process dental insurance Explanation of Benefits (EOBs) and verify patient dental insurance benefits and eligibility.
Maintain and update patient records in the office management system.

Team Collaboration:
Work closely with our clinical staff to ensure seamless patient flow and efficient operations.
Support other administrative tasks as needed to contribute to the smooth running of the office.

If you’re a motivated professional with strong customer service skills and a passion for the dental field, we’d love to hear from you!

Paid Time Off (PTO)
Paid Holidays
Retirement Plan

Work Days: Monday – Thursday
Hours: 7:30 AM – 4:30 PM

Strong customer service skills and a professional demeanor.

At least 1 year of experience in a dental front office is preferred.
Proficiency in scheduling and administrative tasks in a dental office setting.
Experience processing dental insurance EOBs and verifying insurance benefits and eligibility.
Familiarity with Dentrix software is highly preferred.