Dental receptionist / admin (Full-Time) job position at Hello Dental

Key Responsibilities:

Patient Interaction & Scheduling:

Greet patients warmly, manage check-ins, and schedule appointments using Open Dental.
Ensure the front office runs smoothly and efficiently to optimize patient flow.

Treatment Coordination:

Present and explain treatment plans to patients, emphasizing the benefits and financing options.
Effectively sell treatment plans to drive revenue and patient satisfaction.

Billing & Insurance Management:

Submit insurance claims, pull out payments, and process various types of insurance accurately.
Prepare daily reports on collections and financial performance.

Administrative Duties:

Maintain accurate and up-to-date patient records and documentation.
Collaborate with the dental team to ensure seamless communication and excellent service delivery.

Medical Insurance
Free Dental Care
After 1 year: 40 hours of PTO
Paid Holidays
Bonuses based on previous collections
401(k) available after eligibility (if applicable)

Work Days: Tuesday Wednesday Friday Saturday

Strong sales and communication skills, with a proven ability to present treatment plans effectively.
Minimum 2-3 years of experience in a dental office, with a focus on front desk and treatment coordination.

Proficiency in Open Dental software.
Experience with insurance processing and billing is a plus.
A proactive, team-oriented attitude and a commitment to exceptional patient care.