（Full-time） Front Desk Receptionist job at Passes Dental Care

Answering and Directing Calls:
Schedule appointments, provide information, and direct calls to the correct departments.

Scheduling Appointments:
Manage the appointment calendar, ensuring optimal scheduling and minimizing conflicts.
Confirm appointments with patients and send reminders.

Patient Registration:
Gather and update patient information, including personal details and insurance information.
Ensure all documents are completed and accurately filed.

Managing Patient Flow:
Ensure patients are checked in and out in a timely manner.
Coordinate with other departments to ensure smooth transitions between appointments.

Handling Administrative Tasks:
File patient records, maintain office supplies, and manage office communications.
Assist with other clerical tasks as needed, such as data entry and faxing.

Providing Exceptional Customer Service:
Address patient inquiries or concerns with professionalism and courtesy.
Ensure a positive and seamless patient experience throughout their visit.

Maintaining Confidentiality:
Ensure that all patient information is kept confidential and in compliance with HIPAA regulations.

Health Benefits: 50% coverage
401(k): Included
Sick Days: 5 days after 6 months of employment
Dental: Free

Every Other Week:
Monday: 8 AM - 5 PM
Saturday: 8 AM - 2 PM

Weekly:
Tuesday: 10 AM - 7 PM
Wednesday: 10 AM - 7 PM
Thursday: 9 AM - 6 PM
Friday: 8 AM - 5 PM

N/A

At least 1 year of experience as a front desk receptionist