Essential Responsibilities
• Provides excellent chair-side clinical support and assistance to Doctors and Hygienists which includes but is not
limited to: charting, operatory set/clean up, and patient education.
• Records and reviews patient health history, makes chart entries under the doctor's direction and assures
completion of forms and signatures in dental software.
• Enters and updates patient treatment plans at the direction of the treating doctor.
• Prepares treatment estimates for review and discussion with patient.
• Reviews the daily schedule to set up appropriate trays and instruments.
• Prepares patients, sterilizes and disinfects instruments, sets up instrument trays, maintains chain of asepsis,
prepares materials, and assists dentists during dental procedures following OSHA guidelines.
• Exposes and develops dental diagnostic radiographs.
• Orders and monitors dental supplies and equipment inventory as requested.
• Organizes and assembles routine and specialty surgical instrument trays and other sterilized supplies, filling
special requests as needed.
• Operates and maintains steam autoclaves, keeping records of loads completed, items in loads, and maintenance
procedures performed.
• Records sterilizer test results.
• Follows OSHA regulations and safety requirements to include compliance with HIPAA guidelines, CPR, X-rays,
and other required certifications and registrations.
• Assists the dentist in the management of medical and dental emergencies.
• Provides postoperative instructions prescribed by the dentist.
• Follows company policies, procedures, and company training regarding patient care including but not limited to
scheduling and time management protocols.
• Maintains the cleanliness of the dental practice both in and outside the dental practice.
• Participates in marketing events to promote dental services and the practice.
• Expected to work all scheduled work days, during scheduled hours and report to work on time.
• Assists in supporting the front desk by taking calls and scheduling patients.
• Provides ‘Comfort Calls’ to patients post-procedure.
• Embraces NADG’s values, culture, and core 3 (three); People First, Access to Care, Cost Containment
• Abides by NADG standard of care protocols and procedures.
• Supports NADG Care Cycle and will prioritize ‘best-in-class’ care to patients.
• Other duties as assigned.
Experience/Requirements
All team members will abide by state and federal regulations to complete job duties
• 0-2 years’ experience
• State Licensure according to state requirements
• Valid Dental Radiographer License according to state requirements
• CPR certification required
• Proficient in MS Office Suite
Knowledge, Skills, and Abilities (KSAs)
• Attendance & Reliability: Reports to work on time, dependable, punctual & possesses time management skills
• Cooperation & Teamwork: respectful of colleagues when working with others and makes valuable contributions
to help the practice achieve its goals.
• Communication Skills: Written and oral communications are clear, organized, and effective; listening and
comprehending well.
• Customer Service: Team members can take care of patient needs by providing and delivering professional,
helpful, and high-quality service and assistance to both internal & external customers.
• Leadership & Decision-Making: Makes thoughtful, well-reasoned decisions, resourceful and creative in problemsolving.
• Initiative & Flexibility: Demonstrates initiative, often seeking out additional responsibility; identifies problems
and solutions; thrives on new challenges and adjusts to unexpected change.
• Knowledge & Expertise: Understands and comprehends the information, processes, and procedures needed to
complete their job.
• Technical Capabilities: Executes the responsibilities of the role in alignment with the company and industry
standards. This includes attention to detail, consistency, productivity, and efficiency.
• Digital Dentistry: Has knowledge of digital equipment and software used within practice. Examples include:
Open Dental, Primescan, Overjet, etc.
Education/Training
• Certification or Associate’s degree from an accredited school or on-the-job training
Physical/Environmental
• Sitting, standing, and bending for long periods.
• The individual demonstrates the ability to see details at close range (within a few feet of the observer).
• The individual demonstrated the ability to keep the hand and arm steady while moving the arm or while holding
the arm and hand in one position.
• The individual must make precise coordinated movements of the fingers of one or both hands to grasp,
manipulate, or assemble exceedingly small objects.
• The individual adapts to changes in the work environment, manages competing demands, and can deal with
frequent change, delays, or unexpected events.
• Position requires frequent talking, hearing, and vision with moderate walking and reaching.
• General clinical environment with frequent exposure to chemicals, bloodborne pathogens, patient body fluids
and/or tissue, and physical hazards such as needle sticks.
• Repetitive Motion.
• Occasional lifting of up to 50 lbs.
